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Terms & Conditions

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You are obliged to read the Terms and Services listed on this page. By using this website, you automatically accept the Terms and Conditions stated on the page. Packaging Layers has the right to amend its terms and conditions without notice, so you should revisit this page from time to time. 

Copyright Notice:

Packaging Layers owns all of the material on this site. Copying or changing any of the content on this site is strictly prohibited without the owner’s express consent.

User Conduct on Our Website:

You agree that any material given by you via the site or any other means will not be copyrighted unless permission is obtained from the owner of such content. Furthermore, the material given must not be obscene, offensive, or disagreeable in any manner.

By making an order with us, you agree to give accurate information for the delivery of your items. Any abuse of the website may result in legal action being taken.

We have no control over the information put on the site by our users and visitors, and hence cannot be held liable for any content that you may find misleading or objectionable in any manner. In such cases, you may report the content to us, and appropriate action will be taken.

By placing a purchase on our website, you confirm that you are of legal age and capable of representing yourself in court if necessary. You acknowledge that you have the authority to place an order for the items being purchased.

You also agree to the Privacy Policy specified on the Privacy Policy page and accept that the website will use your personal information in accordance with the Policy on that page. Privacy policy (LINK).

Limitation of Liability:

We are not responsible in any manner beyond the amount paid to us for your order or requested service.

In no event shall Packaging Layers.com or its licensors, suppliers, or vendors, their officers, directors, employees, or agents be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data, or profits, regardless of whether Packaging Layers.com has been advised of the possibility of damage, arising out of or in connection with the use or performance of the site or of failure to provide Packaging Layers.com will not be accountable or responsible for any damages or consequences resulting from or linked to your unlawful or unauthorized use of this site or its content.

Payment, Order Placement, Cancellations:

All prices on this website are shown in US dollars or USD. Packaging Layers begins working on your purchase as soon as payment is received through an approved payment method.

You must fill out a form for products and services, either in soft or hard copy, that specifies what the consumer need. No adjustments may be made once the printing job has been delivered to the press. After proof acceptance, you have 4 hours to cancel the transaction, however any cancellation will result in a 20% deduction from the total amount for the order. You may also cancel an order after 24 hours for a 50% charge from the entire cost. The deductions are intended to assist us pay the price of any unused resources after we begin work on your purchase. Orders cannot be canceled once they have been dispatched.

Cancellation is also not an option if delays occur due to factors beyond our control. This also applies for shipping methods that are outside the control of the firm.

Return and Refund Policy:

You are expected to notify the firm of any defects in the items within two working days of receiving them. In the event of defective printing, we will reprint the order, but the money will not be reimbursed. Our management team conducts comprehensive checks to ensure that the items are satisfactory. It is the customer’s duty to provide us a photo of the fault within 7 days, at their own expense, so that we can reprint the order.

To qualify for reprinting, at least 99% of the goods must be returned within 10 business days of delivery. Urgent orders incur additional costs that are non-refundable.

Proofs and Color Accuracy:

Order placement contains a form of products and services that the consumer must fill out to specify exactly what they want us to perform. The customer must approve the form, which includes the final artwork and task specification page. It is the customer’s obligation to review all of the specifics on the specification sheet since once approved, the work is submitted to the press. The site mentions the turnaround time after submitting the final form. Packaging Layers is not liable for any needs beyond those listed on the specification sheet.

Color accuracy and density are not guaranteed; instead, screen proofs anticipate design layout, word correctness, picture proportion, and placement. Packaging Layers attempts to mimic the gradient density of the colors in duo-tune. Customers can request matched proofs from duo-tune. Product lamination can have an impact on them or alter the appearance of the final printed color. Packaging Layers is not responsible for the color appearance of laminated product(s).

The final product color is based on the artwork and design supplied by the customer, and no assurance is made that the color will be an exact match owing to printing process constraints and the type of ink used. By making an order, you acknowledge that Packaging Layers is not liable for color discrepancies in the final product. No reprints are issued for color changes due by system constraints. A color guarantee is provided if a customer requests a hard proof prior to final printing. Packaging Layers charges extra for hard proofs.

Customers Content:

All artwork and design assets must be in CMYK format with a minimum quality of 300DPI; otherwise, Packaging Layers will not be held accountable for any printing issues such as blurred printing or printing that differs from what you requested.

The customer is responsible for any photos, graphics, text, or content that will be integrated into the goods.

We have the right to refuse any goods that may be considered unlawful or infringes third-party rights. After making an order for items and materials developed under the client’s guidance, the customer accepts full obligation. Packaging Layers will not publish anything disrespectful, abusive, or obscene.

Packaging Layers reserves the right to preserve and disclose Content if necessary for legal compliance, enforcing terms of service, responding to third-party claims, protecting rights, property, or personal safety, or resolving conflicts with other clients.

No Liability for Errors:

Packaging Layers is not liable for any faults in the final product, such as:

  • Any spelling, grammatical, or font errors.
  • Percolating markings, graphic punctuation
  • Cracks in folds, crop marks, or die lines.
  • Overprinting
  • Difference in end product size.
  • The product is sent flat and preassembled.

Indemnity

You agree to indemnify and defend Packaging Layers and related parties against all claims, liability, damages, costs, and expenses, including reasonable legal fees and expenses, arising out of or related to (i) your breach of these Terms and Conditions or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic, or other material you incorporated into Products that was not part of the stand.

Printing

Packaging Layers has the right to employ any printing process that suits their needs.

Materials

Please notify us in advance if you want food-grade paper or card printing. We do not utilize food-grade materials by default.

Overruns Underruns:

Packaging Layers normally provides the exact number of items, but there is a 5% probability of underruns or overruns, so if the client demands the precise quantity of products, it is recommended to purchase 10% more than the needed quantity.

The firm provides the precise amount of items, but there is a 5% difference between underrun and overrun, therefore customers who demand the exact quantity of things should purchase 10% more.

Production Speed, Shipping, and delivery of orders:

Once the order is placed, Packaging Layers will notify consumers of the time it will take to manufacture the order. If the customer wants an urgent order, they must notify us in advance. Urgent printing normally incurs additional prices, depending on the kind and quantity necessary.

The merchandise is sent for free, and Packaging Layers handles the delivery. The consumer is only required to pay for the product as specified in the final agreement.

Packaging Layers tries its best to ensure that all orders are made and dispatched on schedule. Packaging Layers cannot be held liable for shipment or delivery delays caused by technical difficulties, weather conditions, shipping company delays, customs complications, or any other situations beyond Packaging Layers control. Shipping time is computed based on our supplier’s estimations and order history. If an urgent order is delayed, the expedite cost will be waived, if applicable.

For orders outside of the United States, the client is responsible for paying all customs duties and shipping expenses. The customer is responsible for resolving any such concerns.

Holidays

Packaging Layers observes the following holidays.

  • New Year’s Day and Day after New Year’s Day
  • St. Patrick’s Day
  • Good Friday
  • Easter Monday
  • Victoria Day / National Patriots’ Day
  • Canada Day
  • Labor Day
  • Thanksgiving
  • Christmas
  • Boxing Day

DISCLAIMER OF WARRANTY

The site and its content are given “as is” with no explicit or implied warranties, including but not limited to warranties of merchantability, fitness for a specific purpose, or non-infringement. You realize that the site may not be available at all times or without errors. The site may include references and links to independent firms’ products or services. These references and links are supplied “as is” and without any express or implied guarantee.

Changes to our Website and Terms and Conditions:

Packaging Layers has the right to alter the website at any moment without prior notification to customers, and the terms and conditions will be modified appropriately. When you use the new site, you will also agree to the newly revised terms and conditions.

Contacting Us

If you have any questions, please contact us by email, phone, or live chat support. Please go to our Contact Us page